Shipping policy

I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
Please allow 1 - 2 business days of processing and handling time for your order to be prepared and shipped out.

HOW LONG IS THE SHIPPING TIME?
• Average delivery time: 4 – 8 business days.

There are circumstances that are out of our control (natural disasters, holidays, weather, carrier delays, etc.) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; delivery is handled directly by the shipping company.

CAN I CANCEL MY ORDER?
You are able to cancel your order with no penalty! You must cancel your order within 24 hours of creating it for the cancellation to be applied. If the item has already been shipped, we will not be able to cancel it. All you need to do is send us an email with the subject line "CANCEL".

I HAVE ENTERED AN INCORRECT ADDRESS!
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email. If the address is wrong, we can correct this within 24 hours.

MY ITEM ARRIVED DAMAGED
We pack every item with extra padding to ensure safe delivery. However, if your product arrives damaged due to shipping or handling, please contact us with:
- Your order number.
- A photo or video of the damaged product.

Once received and verified, we will issue a full refund for your purchase.

I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?
If we still haven't answered your question, please feel free to contact us and we will do our best to reply within 24 hours!